Legal notice

Effective Date: 2026-04-17

1. Site Ownership

This website, mobilisausa.com, is owned and operated by Mobilisa USA, a brand owned and operated by Vics Picks 4 U LLC, a business registered in the United States.

Business Name: Mobilisa USA
Legal Entity: Vics Picks 4 U LLC
Address: 7901 4th St N, Suite 300, Saint Petersburg, Florida 33702, United States
Email: support@mobilisausa.com
Phone: +1 (941) 424-1500
Business Hours: Monday – Friday, 9 AM to 5 PM EST

2. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice and all applicable policies, including our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree, please discontinue use of this website immediately.

3. Fulfillment Disclosure

Mobilisa USA is an independent online retailer owned and operated by Vics Picks 4 U LLC. Products sold on this site may be sourced from and fulfilled directly by third-party manufacturers, distributors, and suppliers as part of our Direct from Supplier to Consumer fulfillment model. Orders may be shipped directly from the supplier, distributor, manufacturer, or fulfillment partner to you. By placing an order, you acknowledge that:

Your order may be shipped directly from a third-party supplier, distributor, manufacturer, or fulfillment partner.
Product descriptions, specifications, manuals, images, and related information may be supplied by the manufacturer, distributor, or supplier. While we make reasonable efforts to ensure accuracy, minor variations, updates, or manufacturer changes may occur.
Delivery timelines are subject to supplier processing times, product availability, carrier schedules, freight requirements, and destination.
Your name, shipping address, phone number, email address, and order details may be shared with our fulfillment partners solely for the purpose of processing, shipping, delivering, servicing, or resolving issues related to your order. These partners are expected to handle your data securely and use it only for the intended fulfillment or service purpose.

4. Product Use & Safety Disclaimer

Products sold on Mobilisa USA are intended for general outdoor, mobility, travel, power, and lifestyle purposes only. Unless expressly stated otherwise, products sold on this website are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Product availability, specifications, use cases, and results may vary by manufacturer, model, and customer use. Before using any product purchased from Mobilisa USA, you should:

Review and follow all manufacturer instructions, product manuals, safety guidelines, and warnings included with your product.
Ensure proper assembly, handling, installation, charging, storage, maintenance, and use according to manufacturer instructions.
Use the product only for its intended purpose and within the limitations provided by the manufacturer.
Consult a qualified professional when installation, setup, electrical work, mechanical work, or specialized product knowledge is required.

Mobilisa USA and Vics Picks 4 U LLC assume no liability for injury, property damage, loss, or adverse outcome resulting from misuse, improper assembly, improper installation, failure to follow manufacturer instructions, or use of a product outside of its intended purpose.

5. Intellectual Property

All content on this website — including but not limited to text, images, graphics, logos, product descriptions, videos, icons, page layouts, and website design elements — is the property of Mobilisa USA, Vics Picks 4 U LLC, its licensed content suppliers, manufacturers, distributors, or third-party licensors and is protected under applicable United States intellectual property laws. You may not reproduce, distribute, modify, display, scrape, copy, resell, or use any content from this website for commercial purposes without prior written consent from Vics Picks 4 U LLC or the applicable rights holder.

6. Pricing and Product Information

We make reasonable efforts to ensure that product descriptions, pricing, specifications, availability, shipping information, and other website content are accurate. However, errors, inaccuracies, supplier updates, manufacturer changes, or omissions may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

We also reserve the right to refuse or cancel any order placed based on incorrect pricing, inaccurate product information, inventory issues, suspected fraud, payment issues, shipping limitations, or other order-processing concerns.

7. Shipping and Delivery

We currently ship to addresses within the United States. Free shipping applies to most eligible orders within the continental United States unless a product page or checkout states otherwise. We do not ship to P.O. boxes that cannot accept carrier delivery. Shipping options, costs, and availability are displayed at checkout before purchase.

Typical delivery time is 3 to 8 business days, which includes standard processing time of 1 business day and standard transit time of 2 to 7 business days. Business days are Monday through Friday, excluding holidays. Some items may require additional processing, freight scheduling, or supplier handling time. If an item needs extra time, the product page or checkout may provide additional information.

For full details, please refer to our Shipping Policy.

8. Returns and Refunds

We accept returns within 30 days of delivery, subject to the conditions outlined in our Return and Refund Policy. Key terms include:

Damage reporting: Damaged, defective, or incorrect items must be reported within 48 hours of delivery with photos, order number, and a description of the issue.
Missing items: Missing items or orders marked as delivered but not received should be reported within 7 days so we can review the matter with the supplier, fulfillment partner, or carrier.
Return shipping: Customer is responsible for return shipping costs unless the item arrived defective, damaged, incorrect, or not as described.
Restocking fee: A 25% restocking fee applies to approved returns unless otherwise stated in our Return and Refund Policy.
Outbound shipping: Original outbound shipping charges are non-refundable.
Refund timing: Refunds are issued to the original payment method within 7 business days after the returned item is received, inspected, and approved.

9. Disclaimer of Warranties

This website and its contents are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, except as expressly stated in our posted policies or required by applicable law. Mobilisa USA and Vics Picks 4 U LLC do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Your use of this website is at your sole risk.

Product warranties, if any, may be provided directly by the manufacturer, supplier, or distributor and are subject to their own terms, conditions, limitations, and exclusions.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Mobilisa USA, Vics Picks 4 U LLC, its directors, employees, contractors, affiliates, suppliers, distributors, manufacturers, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website, its products, or services.

This includes, but is not limited to, damages related to product misuse, improper assembly, improper installation, failure to follow manufacturer instructions, supplier delays, carrier delays, product availability issues, website interruptions, or third-party service errors. Nothing in this Legal Notice limits any rights that cannot be limited under applicable law.

11. Third-Party Links

This website may contain links to third-party websites, manufacturer pages, supplier resources, payment processors, shipping carriers, or other external services. These links are provided for your convenience only. Mobilisa USA has no control over the content, privacy practices, terms, or security of those third-party sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into this Legal Notice by reference. We do not sell your personal information to third parties. We may share necessary order, shipping, and customer service information with suppliers, distributors, manufacturers, shipping carriers, payment processors, and service providers solely as needed to operate our business, process orders, fulfill purchases, deliver products, provide support, and comply with legal obligations.

13. Governing Law

This Legal Notice and any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any dispute arising from your use of this website or your purchases shall first be attempted to be resolved informally by contacting us at support@mobilisausa.com. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to resolve disputes individually and waive any right to participate in class action, consolidated, or representative proceedings.

Either party may bring a claim in small claims court if eligible or seek injunctive relief for alleged infringement or misuse of intellectual property rights.

15. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time. Changes take effect immediately upon posting to this page. We encourage you to review this page periodically. Your continued use of the website after changes are posted constitutes acceptance of the updated Legal Notice.

16. Contact Us

If you have any questions regarding this Legal Notice, please contact us:

Email: support@mobilisausa.com
Phone: +1 (941) 424-1500
Address: Vics Picks 4 U LLC, 7901 4th St N, Suite 300, Saint Petersburg, Florida 33702, United States
Business Hours: Monday – Friday, 9 AM to 5 PM EST

You may also review our other policies here: